06 Feb, 2024
03:00 PM IST onwards
Webinar
In the realm of Customer Loyalty, there is a dynamic interplay between the “art” of understanding human emotions, building relationships and creating memorable experiences, and the science of customer data analysis and technology- led strategies. This discussion aims to explore how businesses can find the right equilibrium between these two aspects to cultivate long-lasting customer loyalty.
Join us for the Webinar on "The Art and Science of Customer Loyalty - Striking the Perfect Balance." Explore the emotional nuances and data-driven strategies behind cultivating lasting customer relationships. Discover creative approaches to engage your audience and leverage cutting-edge technology, gain valuable insights into the evolving landscape of customer loyalty and unlock the secrets to mastering this essential business art and science.
Sridhar Hariharasubramanian
Senior Director, Solution Engineering
Salesforce India
Sonalika Sarna
Senior Manager,
Digital Experience
Salesforce India